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Feedback Survey

Use this section to provide feedback on your experience. For questions or assistance, please refer to the bill guides under Help menu or contact Reliance Standard Customer Care team at [email protected] or 800-351-7500.

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Policy Details
Help
- List Bill Guide
  Use this guide if your bills include a list of members, coverage, and premium due.
- Self Admin Guide
  Use this guide if your bills include total lives, volume, and premium due.
- Reports User Guide
  Use this guide to generate your Claim Summary, Evidence of Insurability, or Premium History reports.
- Portal Navigation Videos
  Use this link to access help videos on how to navigate our new portal features.

Help

Billing and Payments

List Bill Walkthrough

How to navigate our List Bill functionality.

View List Bill Help Guide

Self-Administered Billing Walkthrough

How to navigate our Self-Administered Billing functionality.

View Self-Administered Billing Help Guide

Member Management

Member Management for List Bill customers Walkthrough

How to navigate our Member Management for List Bill customers.

Navigation and User Management

Navigation and User Management Walktrough

How to navigate our User Management features.

Reports

Reports Walkthrough

How to navigate our Reports functionality.

View Reports Help Guide